Domestic shipping is calculated based on weight. You will be able to see the shipping costs and delivery options during checkout. We offer free domestic shipping on all orders $50 or above.
We currently ship to Canada and the contiguous 48 U.S. states, Alaska, Hawaii, and Puerto Rico.
Shipping to other international destinations and U.S territories (such as Guam) is unavailable at this time.
We offer free shipping to Canada on orders $125 and more. Delivery may be delayed due to Covid-19 restrictions. Please visit USPS's International Service Alerts for more information.
Please allow up to 24-72 hours for us to process your order. Depending on the shipping option you selected at checkout, shipping times vary from 1-5 business days. Once a shipment is released to a carrier, we are no longer liable in case of loss or theft as all packages are subject to the carrier’s terms and conditions. In the unlikely event that the product is damaged during carriage, please contact us at email@example.com.
There may be additional delays due to COVID-19 restrictions. Please allow some extra time for delivery. Thank you for your patience!
Returns & Exchanges
Due to health and safety issues, we are not accepting returns/exchanges.
We always aim to make sure our customers love our products and if you're unhappy with your order, please email us at firstname.lastname@example.org and we'll be happy to assist you.
Our products are vegan with the exception of our HONEYFUL In-Shower Mask and Cleanser and LA BISE Lip Conditioner. These two products contain honey and/or beeswax.
Every product will have a PAO (period-after-opening) symbol. Please refer to the packaging and follow its guidelines and directions for use.
Yes! We have a dedicated skin concierge email to answer all your questions. Please email us at email@example.com.
We do! Please visit ourwholesale page for more information. Looking forward to connecting!